Privacy Policy

About This Policy

Banam collects personal information about people who come into contact with us for various reasons. This includes visitors to our website, customers, enquirers, subscribers, competition entrants, and individuals interested in working with us.

The terms “we”, “our”, or “us” refer to Banam.

This Privacy Policy explains the types of personal information we collect, how we use it, and your rights regarding your information. Please read this policy carefully. By providing personal data to us in any way, you agree to our use of your personal data in accordance with this Privacy Policy.

Banam will not collect any personal information about you unless you provide it voluntarily. We do not sell, lease, or share your personal information with third parties for their own marketing purposes.

The Type of Personal Data We Hold

The personal data we collect may include:

●     Name

●     Address

●     Telephone number

●     Email address

●     Billing and payment information

●     Marketing preferences

●     Social media usernames or interactions

●     Information submitted through forms on our website

If you contact us through our website, by telephone, email, social media, or in writing, we may keep a record of that correspondence.

From time to time, we may run competitions, promotions, giveaways, or surveys and collect information from participants. This may include your date of birth or other information relevant to the promotion.

If you apply for a role with Banam, we may collect information contained in your CV or application, including employment history, education, and references. CVs and recruitment-related materials are routinely deleted on a quarterly basis unless legally required otherwise.

Information We Collect Automatically

When you visit our website, we may automatically collect certain technical information, including:

●     IP address

●     Browser type and version

●     Device type

●     Operating system

●     Website usage data

●     Pages visited

●     Time spent on pages

●     Referral sources

●     General geographic location based on IP address

This information helps us improve our website, products, and customer experience.

Information Obtained from Other Sources

We may receive information about you from third-party platforms such as Instagram, Facebook, TikTok, or other social media services when you engage with our content, promotions, or advertisements.

Any information received from third parties will be treated in accordance with this Privacy Policy and applicable data protection laws.

How We Collect Information

We collect information when you:

●     Visit our website

●     Subscribe to our mailing list

●     Purchase products

●     Complete a form

●     Enter a competition or promotion

●     Contact us by email, phone, or social media

●     Apply for a job

●     Interact with our advertisements or social media channels

How We Use Personal Data

We use your personal data to:

●     Operate and administer our business

●     Process orders and payments

●     Respond to enquiries or customer service requests

●     Send updates about products, promotions, or events

●     Improve our website and marketing

●     Analyse customer engagement and website usage

●     Administer competitions or giveaways

●     Manage recruitment processes

●     Comply with legal obligations

Marketing communications will only be sent where you have consented or where otherwise permitted by law. You may unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.

How Long We Retain Your Data

We retain personal information only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Generally, we retain customer and marketing data for up to 24 months after the last interaction unless a longer retention period is legally required.

Recruitment-related documents are deleted quarterly unless retention is required for legal or administrative reasons.

Security and Standards

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

While we work to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure. Any transmission of information is therefore at your own risk.

Third-Party Services

We may use trusted third-party service providers to support the operation of our business and website. These providers only have access to the information necessary to perform their services and are required to protect your data.

These services may include:

●     WordPress
https://wordpress.org/about/privacy/

●     Google Analytics
https://policies.google.com/privacy

●     Google Workspace (GSuite)
https://policies.google.com/privacy

●     Klaviyo
https://www.klaviyo.com/legal/privacy-policy

●     WooCommerce
https://woocommerce.com/privacy-policy/

●     Stripe
https://stripe.com/ie/privacy

●     Meta (Facebook & Instagram)
https://www.facebook.com/privacy/policy/

●     TikTok
https://www.tiktok.com/legal/privacy-policy-row

●     Wordfence
https://www.wordfence.com/privacy-policy/

●     Complianz
https://complianz.io/legal/privacy-statement/

●     Toast
https://pos.toasttab.com/privacy

We may update this list from time to time as our service providers change.

Our Social Channels

Website:
https://www.drinkbanam.com

Instagram:
https://www.instagram.com/drinkbanam

TikTok:
https://www.tiktok.com/@drinkbanam

Facebook:
https://www.facebook.com/drinkbanam

Information on Children

Our website and products are not intended for children under the age of 16, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly.

Legitimate Interests

We may process your personal information where necessary for our legitimate interests, including:

●     Improving our products and services

●     Analysing website usage and customer engagement

●     Developing marketing campaigns

●     Maintaining website security

●     Managing customer relationships

●     Preventing fraud or misuse of our services

Cookies

Our cookie policy forms part of this Privacy Policy.

Cookies are small files stored on your device that help websites function properly and improve user experience.

We may use:

●     Essential cookies

●     Performance and analytics cookies

●     Functionality cookies

●     Advertising and targeting cookies

Third-party providers may also place cookies through our website. You can manage or disable cookies through your browser settings, though some website functionality may be affected.

Our Rights

We may disclose personal information where required by law, to protect our legal rights, or to comply with legal or regulatory obligations.

We may also use personal information to help detect fraud, protect website security, and prevent unauthorised access or misuse.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.

We encourage users to review this policy periodically to stay informed about how we protect personal information.

Your Rights and Choices

Under applicable data protection laws, you may have the right to:

●     Request access to your personal data

●     Request correction of inaccurate data

●     Request deletion of your data

●     Object to certain processing activities

●     Withdraw consent for marketing communications

●     Request data portability where applicable

To exercise any of these rights, please contact us using the details below.

Contact Details

The Banam Data Protection Officer

Banam
7 William St S
Dublin 2
D02 CV65
Ireland

Tel: (01) 679 2000

Email: privacy@sabatogo.com

Website: https://www.drinkbanam.com

We aim to respond to all privacy-related requests within 30 days.